Hospital Kits

Telehealth Appointment/Accessibility Guidelines for the HOH community.

During the coronavirus (COVID-19) pandemic, it may not be safe to go to your doctor’s office -- even for a routine visit. Your doctor may ask you to stay home and discuss your health through video conferencing -- this is called “telehealth.” Even though your appointment is done virtually, your doctor must still provide you with an interpreter or captioning so you can understand your doctor during your appointment. The best way for you to use telehealth is for you to see your doctor, the interpreter, and/or captions on the same screen. However, doctors have varying telehealth systems -- do you know what you can request and what your doctors are still required to provide during the pandemic? 

To address this concern, a coalition of deaf and hard of hearing consumer advocacy organizations, deaf healthcare providers, and other experts worked together to provide special guidelines for deaf and hard of hearing.

If your doctor did not provide access during your telehealth appointment, please contact telehealth@dhhcan.org.

OTHER HOSPITAL KIT ADDITIONS OFFERED

Lane County, Oregon Hospital Kit:

http://hearinglosslane.org/how-to-make-your-own-hospital-kit/

Hospital Kit -- Printable Communication aids

https://www.swedish.org/patient-visitor-info/accessibility/printable-

communication-aids

CAP FORM to provide to the Hospital (HLAA):

https://www.hearingloss.org/wp-content/uploads/HLAA_HC_Full_Guide.pdf

Effective Communication at the hospital GUIDE

https://www.hearingloss.org/hearing-help/communities/patients/

Medical Providers and Hard of Hearing Patients (Brochure AZ)

https://www.acdhh.org/media/1055/healthcare-communication-brochure-hoh.pdf

How Do I Communicate with Medical Staff at Hospital (Multiple Languages)

https://www.hearingloss.org/communication-access-recommendations-hospitals-covid-19/